Sainul Abudheen K, reporting for E27;
Whatfix, a SaaS startup that allows enterprises to create interactive help guides on their websites, has raised INR 24 crore (US$3.7 million) in Series A round of funding, led by Indian VC firm Stellaris Venture Partners, with participation from existing investors Helion Venture Partners and Powerhouse Ventures.
Marquee angels, including Gokul Rajaram (Product Engineering Lead at Square), Girish Mathrubootham (Freshdesk CEO), Aneesh Reddy (Capillary Technologies CEO) and US-based investor Vispi Daver, have also joined the round.
Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service.
Based in India, Freshdesk was founded in January 2010.
Sainul Abudheen K, reporting for e27;
Freshdesk, a leading SaaS help desk company, has announced the acquisition of Pipemonk, a data integration platform that allows companies to synchronise and move data amongst multiple cloud apps quickly and easily.
This acquisition is part of the overall strategy to create an ecosystem of interlinked Freshdesk and third-party products for businesses.